Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Pre-order items will ship according to the estimated date listed on the product page.
During peak seasons or holidays, processing time may extend to 3–5 business days.
Shipping Methods & Delivery Time
We offer the following shipping options:
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Standard Shipping (U.S.): Estimated delivery within 3–5 business days after shipment.
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Express Shipping (U.S.): Next-business-day delivery (when available at checkout)
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International Shipping: Estimated delivery within 5–7 business days after shipment, depending on destination
All delivery times are estimates and may vary based on carrier conditions or customs processing.
Note:
- All drones and handheld devices include free standard shipping within the United States.
- Standalone accessory orders may incur standard shipping charges, which will be calculated at checkout.
International Shipping
We ship worldwide using reliable carriers such as UPS, FedEx and trusted local delivery partners.
For U.S. orders, applicable sales tax will be calculated and collected at checkout based on your shipping address.
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number.
Please allow up to 48 hours for tracking updates to appear in the carrier’s system.
For international shipments, tracking may update once the package reaches your local carrier — this is normal.
Shipping Schedule
Orders are shipped Monday through Friday, excluding weekends and public holidays.
Tracking updates are typically unavailable during weekends.
Incorrect Address & Returned Packages
Refusal of Delivery
If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by renewdrone.com. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost of shipping the package to you. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible. This does not apply to packages that appear to be damaged in shipping.
Incorrect Shipping Address Provided
Packages that are returned because of an incorrect address provided by the customer will be subject to additional shipping charges. When we receive the package in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be shipped again will be subject to actual shipping charges. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible.
Please ensure your shipping address is accurate at checkout.
Need Help?
If you have any shipping-related questions, please contact us:
Email: support@renewdrone.com
We aim to respond within 1 business day.